These Terms and Conditions ("Terms") govern your use of the Service operated by Tsirkaadia OÜ ("the Company", "We", "Us", or "Our"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Company refers to Tsirkaadia OÜ, located at Tööstuse 47b-23, 10416 Tallinn, Estonia.
Country refers to the Republic of Estonia.
Service refers to the Website and its Products.
Products mean the digital guides, videos, and other educational content available for purchase on the Service, accessible through our online guide directory at guide.babyacrobatics.com.
Website refers to Baby Acrobatics, accessible from https://babyacrobatics.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Chargeback means a demand by a credit card provider for a retailer to make good the loss on a fraudulent or disputed transaction.

2. Acknowledgment

By accessing or using the Service, and importantly, by completing a purchase after being presented with these Terms, You agree to be bound by this legally binding agreement. If You disagree with any part of these Terms, then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company.

3. Purchases, Payments, Refunds, and Chargebacks

3.1. Authorization

By providing a payment method and completing a purchase on the Website, You represent and warrant that You are the authorized user of the payment method. You authorize the Company or its designated payment processor (e.g., Stripe) to charge your card for the full purchase amount.

Important: The charge on your statement will appear as HEALTHY HOLISTIC HOMES. It is your responsibility to recognize this charge.

3.2. Our 30-Day "No Questions Asked" Refund Policy

We believe in our products and want you to be completely happy with your purchase. That's why we offer a simple, hassle-free 30-day money-back guarantee. Not satisfied? Just email us at support@babyacrobatics.com within 30 days and we'll refund you - it's that simple!

What's covered: This refund policy applies to all products purchased within a single transaction or checkout session, including:
- Your initial guide purchase
- Any order bumps added during checkout
- One-click upsells offered immediately after purchase
Easy process: Just send us an email from the address you used to purchase, mention your order number if you have it handy, and we'll take care of the rest.
Fast refunds: We'll process your refund within 7-10 business days. While we typically refund to your original payment method through our payment processor, we may occasionally process refunds through alternative methods (such as bank transfer or other payment services) to ensure you receive your money as quickly as possible.
After 30 days from the purchase date, all sales are final.
Please note: We ask that you contact us directly for refunds rather than filing a chargeback with your bank. Chargebacks hurt small businesses like ours and may affect your eligibility for future purchases or refunds.

3.3. One-Click Upsells and Order Bumps

To enhance your experience, we may offer additional products:

Order Bumps: Additional products offered during checkout that you can add to your order by checking a box. These are processed as part of your initial transaction.
One-Click Upsells: After completing your initial purchase, you may be offered exclusive deals on complementary products. By clicking the purchase button on these offers, you authorize us to charge the same payment method used for your initial purchase without requiring you to re-enter payment details. The charge will appear as a separate transaction from HEALTHY HOLISTIC HOMES.
All upsells and order bumps are covered by our 30-day refund policy.

3.4. Why We Need Your Consent for Immediate Access (EU & UK Customers)

Good news: Our 30-day refund policy is actually much more generous than what EU law requires! Here's why we need your consent for immediate access:

EU law gives you a 14-day "cooling-off" period for online purchases, but this conflicts with giving you instant access to digital content
We want to give you immediate access to your guide instead of making you wait 14 days
Our 30-day policy is better anyway! You get twice as long as EU law requires, plus our "no questions asked" guarantee

What this means for you: By completing your purchase, an account will be automatically created for you using your payment email address at guide.babyacrobatics.com, giving you immediate access to our online guide directory.

You're agreeing to receive instant access to your digital content instead of waiting 14 days, and you understand that this waives the standard EU 14-day withdrawal period.

Don't worry - you're still covered by our much more generous 30-day money-back guarantee!

3.5. What is a Chargeback? (And Why We Ask You to Contact Us First)

A chargeback is when you dispute a charge with your bank or credit card company instead of contacting the merchant directly. While chargebacks exist to protect consumers from fraud, they're meant to be a last resort - not a first step.

Why this matters: When you file a chargeback instead of contacting us, it hurts our small business in several ways:

We get charged a dispute fee by our payment processor (even if we win the dispute)
Too many chargebacks can result in our payment processing being shut down
It prevents us from helping you directly and quickly

What we ask instead: Please email us at support@babyacrobatics.com first if you have any issue. We're a small, family-run business and we'll personally handle your concern within 10 business days (usually much faster!).

If a chargeback is filed without contacting us first, we may need to:

Provide evidence to your bank showing that the purchase was legitimate and the product was delivered
Suspend access to the service to prevent further disputes
In rare cases where chargebacks appear fraudulent, we may need to recover our costs through appropriate channels

3.6. Evidence of Service and Agreement

In the event of a payment dispute, You acknowledge and agree that the Company may rely on its records as evidence of your agreement and the delivery of the Service. For each transaction, we retain:

A time-stamped log of the checkout process, including the user's IP address and device information.
A log of your affirmative consent to these Terms and Conditions at the point of sale (documented through your action of clicking the purchase button after being presented with our terms).
Records of email delivery of order confirmations and Product access to the address provided at checkout.
Server logs that timestamp user access to our digital content (including downloads and video streams), linked to the user's account and IP address.

These records will be submitted to the relevant financial institutions as compelling evidence that the transaction was authorized and the product was delivered.

4. Intellectual Property Rights & License Grant

The Service and its original content, features, and functionality are and will remain the exclusive property of the Company and its licensors. Upon purchase, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the content of our Products for your personal, non-commercial use only.

This license is contingent upon your compliance with these Terms. You may not reproduce, distribute, modify, create derivative works from, publicly display, or sell our content without our express written permission. A breach of these terms, including the initiation of a fraudulent chargeback, may result in the immediate revocation of this license and termination of your access without a refund.

5. IMPORTANT HEALTH, SAFETY, AND LIABILITY DISCLAIMER (PLEASE READ CAREFULLY)

CRITICAL SAFETY WARNING - READ BEFORE USE:

The content provided in our Products involves physical activities and movements that carry inherent risks of injury, including but not limited to falls, muscle strains, bruises, sprains, or other physical harm to you or your child. This content is for informational and educational purposes only.

YOU AND YOU ALONE ARE RESPONSIBLE FOR YOUR CHILD'S SAFETY AND WELL-BEING.
You understand and agree that you are solely responsible for every activity and decision. If an activity feels wrong, unsafe, or inappropriate for your child's age or developmental stage, DO NOT PERFORM IT. Never leave a child unattended during any activity.

This is NOT medical advice. This guide is not, and is not intended to be, a substitute for professional medical, pediatric, or therapeutic advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition or the physical activities suitable for your specific child.

ADDITIONAL DETAILED SAFETY INFORMATION:

Upon purchase, you will have access to a comprehensive Health & Safety Disclaimer at guide.babyacrobatics.com that contains extensive additional safety guidelines, risk information, and precautions. You are required to read and understand this detailed disclaimer before beginning any activities. The detailed disclaimer forms part of these Terms and your agreement to use our Products safely.

ASSUMPTION OF RISK AND RELEASE OF LIABILITY:

By using our Products, you hereby acknowledge that you understand the risks involved and voluntarily assume all such risks. You agree to release, indemnify, and hold harmless the Company (Tsirkaadia OÜ), its directors, employees, and affiliates from any and all claims, liabilities, damages, or injuries (including death) arising from your use of, or reliance on, the information provided in the Service, regardless of whether such injury results from negligence or other fault.

6. Use of Our Website

You may use our website for lawful purposes only. You may not:

Use our website in any way that violates applicable laws or regulations
Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
Attempt to gain unauthorized access to any portion of the website
Use the website to transmit harmful code or interfere with its functionality
Share your account login credentials or allow others to access your purchased content

7. Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

8. Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

9. Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms. Filing a chargeback in violation of the policy in Section 3.5 is considered a material breach of these Terms and will result in the immediate and permanent termination of your account and access to the Service.

Upon termination, Your right to use the Service will cease immediately.

10. Disclaimer of Warranties & Limitation of Liability

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company expressly disclaims all warranties, whether express, implied, statutory or otherwise, including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

In no event will we be liable for any direct, indirect, special, incidental, consequential, or punitive damages arising out of or related to your use of our website or products.

Notwithstanding any damages that You might incur, the entire liability of the Company under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of our website or products or your violation of these Terms.

12. Governing Law and Dispute Resolution

These Terms and Your use of the Service shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law provisions.

You agree to first attempt to resolve any dispute informally as per Section 3.5. If a dispute cannot be resolved informally, you agree that any legal action or proceeding shall be brought exclusively in the Harju County Court (Harju Maakohus)located in Tallinn, Estonia. You hereby consent to the personal jurisdiction and venue of this court.

13. For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

14. Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

15. Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

16. Changes to These Terms

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Brand: Baby Acrobatics (by Healthy Holistic Homes)
Legal Entity: Tsirkaadia OÜ
Registration Number: 14682575
VAT Number: EE102144013
Address: Tööstuse 47b-23, 10416 Tallinn, Estonia
Support Email: support@babyacrobatics.com